Bed and Breakfast reservation conditions of sale
"Article 1 - This contract is intended for the exclusive use of booking a stay in bed and breakfast approved by the Departmental branch with territorial jurisdiction on behalf of the National Federation of Gîtes de France.
Under no circumstances can the National Federation of Gîtes de France be held liable for the use of its contracts by third parties or for purposes other than tourism.
Article 2 - Duration of stay: The tenant signing this contract concluded for a fixed period may not under any circumstances invoke any right to remain in the premises at the end of the stay.
Article 3 - Conclusion of the contract: The reservation becomes effective once the tenant has sent the owner a deposit of 25% of the total amount of the price of the stay with a minimum of one night per room retained and a copy of the contract signed before the date indicated on the front. A second copy is to be kept by the customer. Prices are inclusive of all charges, excluding tourist tax.
Article 4 - Cancellation by the customer: Any cancellation must be notified by letter, fax or telegram addressed to the owner.
a) Cancellation before the start of the stay:
If the cancellation occurs more than 24 hours before the start of the stay, the deposit remains with the owner.
If the cancellation occurs less than 24 hours before the start of the stay, the deposit remains with the owner who reserves the right to claim the balance of the price of the accommodation.
b) If the tenant does not show up before 7 p.m. on the day scheduled for the start of the stay, this contract becomes void and the owner can use his guest rooms. The deposit remains with the owner who reserves the right to claim the balance of the price of the accommodation.
c) In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner. Additional services not consumed will be reimbursed.
Article 5 - Cancellation by the owner: When, before the start of the stay, the owner cancels this stay, he must inform the customer by registered letter with acknowledgment of receipt or telegram.
The customer, without prejudice to recourse for compensation for any damage suffered, will be immediately reimbursed for the sums paid. He will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date.
Article 6 - Arrival: The customer must present himself on the specified day and time mentioned on this contract. In the event of late or delayed arrival, the tenant must notify the owner.
Article 7 - Payment of the balance: The balance is to be paid on arrival at the owner.
Consumption and additional services not mentioned in this contract will be payable at the end of the stay to the owner.
Article 8 - Tourist tax: The tourist tax is a local tax that the customer must pay to the owner who then transfers it to the public treasury.
Article 9 - Use of the premises: The client must respect the peaceful nature of the premises and make use of them in accordance with their destination. He undertakes to return the rooms in good condition.
Article 10 - Capacity: This contract is established for a specific number of people. If the number of customers exceeds this number, the owner is able to decline the additional customers.
This refusal can in no case be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of departure of a number of customers higher than those refused, no refund can be considered.
Article 11 - Animals: this contract specifies whether or not the customer can stay in the company of a pet. In case of non respect of this clause by the customer, the owner can refuse the animals.
This refusal can in no case be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of the departure of the customer, no refund can be considered.
Article 12 - Disputes: Any complaint relating to the inventory of fixtures must be submitted to the Departmental Antenna of Gîtes de France within 3 days of the date of the start of the stay.
Any other complaint relating to a stay must be sent by letter, as soon as possible, to the departmental office of Gîtes de France, competent to make a proposal in favor of an amicable agreement.
In the event of a persistent disagreement, disputes may be submitted to the Quality Department of the National Federation of Gîtes de France, which will endeavor to find an amicable agreement. These provisions are without prejudice to possible legal actions brought by the client or the owner. "